Job title: Technical Specialist, Commercial Auto Claims
Company: The Co-operators
Job description: Description :
Company: Sovereign
Department: Claims
Employment Type: Hybrid Work Model: Remote
Language: This role operates in English.
The Opportunity:
As a wholly owned subsidiary of the Cooperators General Insurance company, believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.
Our dynamic national auto team is looking for an experienced Regional Claims Specialist to join our Eastern Region. The candidate will be providing technical support, training, and mentoring to the national commercial auto team. In addition, the successful candidate will have experience in commercial auto claims examining, including monitoring claims in legal proceedings, negotiating, and settling claims. If you have a passion for problem solving, coaching, a keen sense of urgency, and take great pride in providing exemplary customer service, this could be the opportunity for you!
How you will create impact:
Directing, adjusting and examining auto claims files on a national level.
Providing direction and authority to claims staff. Including, coaching, training, developing, and auditing team members and providing timely feedback to achieve department objectives.
Investigating claims as assigned within authority and provide control and direction to adjusters, vendors, and solicitors to ensure adjusting standards and litigation protocols are adhered to.
Demonstrating extensive knowledge of; insurance coverages, claims handling procedures, investigation methods, negotiation tactics and internal/external auditing.
Fostering and maintaining positive relationships with all internal and external contacts including underwriting teams, broker partners and vendors.
How you will succeed:
You thrive on leading and motivating others to embrace accountability to deliver our exceptional client experience and achieve results.
You ensure you and your team’s day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
You take responsibility for guiding others through changing conditions and creating a supportive culture that encourages the exploration of new opportunities or innovations.
You value and encourage others to have cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.
To join our team:
Minimum 5-10 years of commercial auto claims experience is required.
Extensive knowledge of professional liability claims handling.
Proficiency in reviewing claims and performing audits.
CIP designation is required.
What you need to know:
Detail oriented work that requires a high degree of mental concentration for extended periods of time.
You will provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
You will travel occasionally.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
A holistic approach to your well-being, with physical and mental health programs and flexible work options.
The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
A company that is committed to support the social, environmental, and financial well-being of the lives, families and communities we impact.
Expected salary:
Location: Toronto, ON
Job date: Thu, 25 Jan 2024 04:48:15 GMT
