Job title: Senior UX Design Specialist
Company: Marsh McLennan
Job description: Company: Marsh
Description:
Marsh is seeking candidates for the following position based in the Toronto office:
Senior UX Design Specialist
What can you expect?
What is the impact of this role to the company?
This role in OPEX can significantly contribute to placement broker satisfaction and the overall success of PPM. A well-executed product strategy often leads to reducing development costs by identifying and addressing issues early on in design process.
What makes this a marketable opportunity?
It enhances Marsh’s competitiveness by improving the user experience of its products and services, leading to increased user loyalty and positive word-of-mouth marketing. In a digital age where user centered design is crucial, having a robust UX team can attract more users and clients. Overall, investing in UX talent is an investment in Marsh’s market position and long-term success.
What will the new colleague need to accomplish in their first 30/60/90 days to be considered a great hire?
In the first 30 days, the new collogue should focus on understanding the company culture, familiarizing themselves with ongoing projects and building relationships with team members. During the initial phase, absorbing the company’s values and goals is crucial.
In the next 60 days, they should actively contribute to the ongoing projects, demonstrate a solid grasp of UX processes and collaborate effectively with cross-functional teams. This period is about applying knowledge and integrating seamlessly into the workflow.
In the first 90 days, this new hire should showcase tangible results, such as successful project contributions, improvements in product usability, or user feedback-driven enhancements. Proactive problem-solving, initiative and a clear alignment with Marsh’s strategic objectives would mark them as a great hire within this timeline.
What does the team/business the colleague will be joining look like? (ex: experience and tenure of the current colleagues, tenure with the firm, what strengths of team)
The team comprises of experienced professionals with diverse backgrounds in UX design, bringing a wealth of knowledge and creativity. The average tenure within the team demonstrates stability and commitment, fostering a collaborative environment. The team excels in leveraging each members strengths, creating a well-rounded unit capable of tackling complex design delivery. Team members are dedicated to delivering high quality user experiences, and their collective strengths lie in innovation, adaptability, and effective collaboration across disciplines.
What does the training and development plan of this role look like?
The training and development plan for this role focuses on a combination of onboarding activities, ongoing skill enhancement and exposure to emerging trends in UX. In the initial weeks, there will be comprehensive onboarding sessions covering marsh’s processes, tools and specific project insights. Ongoing training involves Workday courses, webinars and getting familiar with PPM UX Design System and getting familiar with best practices established by UX team.
Continuous learning opportunities, both internally and externally, are encouraged to stay abreast of evolving technologies and trends. Mentorships programs can be leveraged to facilitate knowledge transfer and professional growth. Additionally, there will be opportunities for certification programs to ensure the UX team remains at the forefront of the field.
What is in it for you?
A company with a strong Brand and strong results to match
Culture of internal mobility, collaboration, and valued partnership with HR from the business.
Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
Competitive pay (salary and bonus potential), Full benefits package –- (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax-free savings account.)
Benefits coverage starting Day 1
Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
Entitled to 3 weeks of vacation, 2 personal days and 1 floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal).
Multiple medical, dental, and vision plans with choices to fit all needs and budgets
Opportunity for advancement
We will count on you to:
The candidate will be responsible for contributing to UX design projects.
He/she will be conducting user research to inform design decisions.
Creating wireframes, prototypes, and collaborating with cross-functional teams to ensure a cohesive and user-centric product experience.
They will play a key role in usability testing, analyzing user feedback, and iterating on designs to enhance overall user satisfaction.
They will require to stay updates on industry trends, emerging technologies and incorporating best practices into the design process will be crucial for success in this role.
This candidate will be instrumental in shaping and improving the user experience across various digital products and platforms.
What you need to have:
The ideal candidate should have a bachelor’s or master’s degree in Human-Computer Interaction (HCI), UX Design, or a related discipline.
They should possess a strong portfolio showcasing their experience in UX design, including wireframes, prototypes, and other completed projects that demonstrate their ability to create intuitive and engaging user experiences.
Key qualifications must include proficiency in design tools like Figma, Adobe XD or Sketch, expertise in user research methodologies and a solid understanding of interaction design principles.
Strong communication skills are essential, as the role involves working closely with cross-functional teams. Additionally, staying updated on industry trends and a proactive approach to problem-solving are valuable attribute for success in this role.
What makes you stand out:
Previous experience in Insurance or Financial industry is preferred as it demonstrates an understanding of specific user needs and industry nuances.
Knowledge of front-end low code no-code platforms and familiarity of development languages like HTML, CSS, JavaScript preferred.
Familiarity with agile methodologies and tools like Jira, Confluence is good to have and will help this hire effectively participate and adapt to iterative development cycle and contribute to overall efficiency of the product development lifecycle.
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, , , and . For more information, visit , follow us on and .
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Expected salary:
Location: Toronto, ON
Job date: Wed, 07 Feb 2024 06:30:16 GMT
