Job title: Senior Analyst Quality Engineering

Company: Family Insurance Solutions

Job description: Job Type Regular Full-Time

Remote Type Hybrid

Location Vancouver, Canada

Love What You Do

Family is part of Definity, a Canadian, multi-channel, property, and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sound like your kind of fit, apply to join us today.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Family offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers, and customers while ensuring collaboration, teamwork, and accountability for goals.

What can you expect in this role?

Reporting directly to the Quality Engineering Lead, this position will ensure quality for Family’s enterprise system. This role will be responsible for test planning as well as estimating, reviewing, writing, and executing test cases. In addition, the Senior Analyst is responsible for generating, analyzing, documenting, and explaining test results. This role involves leading Individual testing projects and overseeing a group of Intermediate and Junior Quality Engineers throughout the complete Project Lifecycle.

Responsibilities

These include but are not limited to:

Leadership

• Mentor junior quality assurance team members in order to meet company goals.
• Keep abreast of emerging technologies, tools and methodologies, in order to make recommendations where applicable.
• Ability to lead, manage and report on individual testing projects.

Technical

• Create SQL queries in order to test, insert or manipulate test data.
• Develop automated test scripts and constantly incorporate automation in the complete Software Development Life Cycle.
• Automate using existing test automation frameworks and/or participation in creating a framework from scratch.
• Ability to estimate tasks or components and justify the estimates with adequate reasonability.
• Defining a test plan for a particular project and managing the detailed quality assurance tasks for that project through to completion. This plan will include communication and collaboration with other teams or stakeholders within the project.
• Ability to analyze requirements, specifications, and dev design documents to create an efficient and comprehensive set of test cases that you or others will execute.
• Ability to break down projects into smaller tasks that can be assigned to multiple resources.
• Manage defects through the defect lifecycle. This will include performing root cause analysis and writing complete defect information.
• Provide operational business support. This includes providing analysis of incidents and identifying, classifying, and resolving unexpected system behavior.

Strategy/Planning

• Understanding the processes or reports that ensure, or monitor, quality in our software systems in order to update during Team Lead absences.
• Create/maintain an automation strategy, including identifying test scenarios for automation and automating when appropriate.
• Contributes to continuous improvement of the Quality Engineering processes and best practices that warrant and foster application testability, defect prevention, and early detection of defects.

What you bring to the role?

• Must have certification in Quality Assurance (CAST / CSTE / CASQ / CSQA / ISEB / ISTQB, etc.) or equivalent experience.
• 5+ years of experience in software testing and automation methodologies and tools including Selenium (C#).
• 2+ years’ experience working with structure query language (SQL), preferably with SQL Server. Should have a strong SQL foundation with the ability to write and understand complex SQL queries.
• Proven experience working on Agile Framework (Scrum, KANBAN), Waterfall Methodology, and Software Development Life Cycle.
• Seasoned experience in Test Automation Frameworks and Test Tracking Tools. Knowledge of Selenium with C# is a Plus.
• Knowledge of defect tracking tools, test case management tools, and automation tools, preferably JIRA, X-Ray, and Visual Studio. Ability to set up / maintain/administer these tools as needed.
• Adaptable and Flexible to changing priorities.
• Ability to prioritize and manage work in a fast-paced environment and provide quality deliverables while catering to changing business requirements.
• Quick Learner and self-starter who can adapt to evolving business requirements/needs and tight deadlines.
• Excellent interpersonal skills and strong communication skills both written and verbal.
• Ability to take ownership and lead individual projects with minimal supervision.
• A good understanding of project management and task/resource allocation.
• Preference will be given to an individual with experience in the insurance or financial industry.
• Preference will be given to an individual with automation testing certifications or proven experience in test automation.
• Available for after-hours product installation support/testing.
• Must be a team player and work well with cross-departmental teams.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it:

• Hybrid work schedule for most roles
• Company share ownership program
• Retirement savings program with company-matched RRSP contributions
• Generous time away, including vacation, personal leave, and birthday leave.
• Paid volunteer days and company matching on charitable donations.
• Competitive salary and benefits, including educational resources, tuition assistance, and paid time off to study for exams.
• Focus on inclusion with employee groups, access to BIPOC counselors, access to programs for working parents.
• Wellness and recognition programs
• Discounts on products and services

You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document.

We would like to thank all candidates for showing interest in this role and our company; however, only those selected for further consideration will be contacted.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting:

Expected salary:

Location: Vancouver, BC

Job date: Sun, 02 Jul 2023 05:56:26 GMT