Job title: Senior Analyst, Claims Management (North America)

Company: BGIS

Job description: Job Description:

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at

SUMMARY

The Senior Analyst, Risk Management manages a myriad of advice and services provided in respect of claims for compensation, reparation, restitution or any other remedy for financial loss or breach of contractual obligation.

KEY DUTIES & RESPONSIBILITIES

Claim Management

• Oversee the processing of insurance claims to ensure the procedure is handled efficiently, accurately, and in a manner that protects the interests of the insured parties.
• Serve as a liaison between clients, adjusters, service providers, and other parties who may be involved in a claim or an incident related to it.
• Claims File Management, including claim reporting, monitoring, collection of data, and resolution of claim.
• Review moderate to large claim files with internal/external stakeholders including broker, insurers, adjusters, legal, and account leadership.
• Review and analyze Third Party Adjuster other external reports to ensure proper disposition of claims.
• Lead and participate in special projects within the risk management department.
• Identify strategic opportunities based on financial analysis and projections, cost/benefit identification and analysis.
• Provide technical guidance to staff on claim investigation, reserving evaluation and resolution of claims.

Reporting / Communication

• Prepare and analyze and claims reports, and all financial information associated with claims management including reconciling reserves and payments.
• Prepare and present analytical reports on claims status, claim trends, and impact for management, including recommendations, and technical guidance.
• Develop, and implement new/revised claims handling/best practices process improvements.

Coordinates with Internal and External Stakeholders

• Engages and coordinates with various internal departments and client account team leads to gather appropriate documentations.
• Engages and coordinate with external clients leads as required.

Communication/ training

• Develops and delivers the training sessions to client accounts / managers on new client onboarding.
• Develops communication on claims.

KNOWLEDGE & SKILLS

• Claims management (Casualty and Workers Compensation) – 5 years in claims management role.
• Insurance – 5 years in insurance industry or equivalent.
• Ability to interact at all levels of the organization with strong organizational awareness- 5 years in medium to large, multi-departmental organization.

Licenses and/or Professional Accreditation

• Associate in Claims – Management (AIC or AIC-M)
• Associate in Risk Management (ARM) or Canadian Risk Management (CRM)
• Chartered Loss Adjuster (CLA)
• Workers Compensation Professional (WCP)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at . Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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Expected salary:

Location: Toronto, ON

Job date: Fri, 19 Jan 2024 23:15:31 GMT