Job title: Receptionist

Company: Hub International

Job description: Are you ready to be the welcoming face of HUB Financial? We’re excited to invite you to join our team in our Vancouver office, where we’ve cultivated a culture dedicated to helping our clients prosper and our employees thrive in their careers.

As a Receptionist at HUB Financial Inc., you’ll play a pivotal role in ensuring a warm and efficient welcome for everyone who walks through our doors. We’re seeking an individual who understands the importance of exceptional customer service and is ready to become an integral part of our dynamic work environment.

You’ll have the opportunity to establish strong connections with our team members and clients, including Insurance Advisors, by providing seamless customer service and support. Your primary responsibilities will include greeting and directing all visitors, brokers, and HUB employees, creating a positive and professional first impression for our organization.

We are Proud to Offer:

Customizable flexible benefits options for you and your family

Company matching RRSP contributions

Birthday Off! – We want to celebrate you!

Mental and physical wellness initiatives

Advancement opportunities

Learn more about HUB’s Culture & Values Here! – www.hubinternational.com/about-us/

A day in the life:

Guide incoming brokers and clients to the appropriate personnel or department.

Handle all incoming calls, ensuring they are transferred or directed to the appropriate personnel or department.

Monitor and respond to faxes, voicemails, and emails in a timely and appropriate manner.

Receive and distribute all incoming mail for the Ontario Region to Account Managers and the Investment Team.

Place orders for necessary office supplies as required.

Scan incoming mails, policy documents, and cheques, then email them to the corresponding department or upload them into the system.

Prepare and arrange couriers for policy applications, contracts, or other correspondence as needed.

Manage the preparation and ordering of business cards, access cards, and keys for all HUB employees across Canada.

Prepare and send referral certificates to brokers located throughout Canada.

Organize and maintain the filing system for broker-related mail and pickups.

Assist in scheduling and managing boardroom bookings for staff.

Coordinate the booking of broker rooms for all brokers.

Ensure the overall tidiness and cleanliness of the entire office.

Collaborate with the Property Management Office to address any office maintenance requests promptly.

Perform administrative tasks such as managing changes of address and premium payments.

Who you are:

High School Diploma.

Up to one year of related experience.

Proficiency in typing and working with computer applications, including the Microsoft Office suite.

Demonstrated ability to communicate effectively, both in written and verbal forms.

Strong attention to detail and effective problem-solving skills.

Positive attitude with a strong focus on customer service.

Efficient and effective work habits, utilizing excellent time management skills.

Knowledge of HUB International’s procedures and current industry trends would be an asset.

Working Conditions:

Normal in-office environment

Compensation:

The expected salary range for this position is $40,000 to $43,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. ​HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. ​

About HUB Financial:

HUB Financial is a wholly owned subsidiary of HUB International – Headquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 17,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

Through our dedication to excellence and innovation, we are proud to have achieved the remarkable distinction of ranking 5th largest insurance brokerage worldwide! We’re not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

#LI-EM

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Expected salary: $40000 – 43000 per year

Location: Vancouver, BC

Job date: Fri, 03 Nov 2023 23:12:48 GMT