Job title: Assistant Administrator

Company: Industrial Alliance Insurance

Job description: Description

Permanent / Full-time / Hybrid-Remote / Customer Service and Administration / Toronto

The incumbent is responsible for premium processing, performing policy administration and providing customer service.

Office Administration

code and submit Vendor Invoices and maintain Branch Expenses files

order retrieval of files from Iron Mountain

arrange team events

Policy Administration/Customer Service

take Broker/client phone call/e-mail inquiries

assist Brokers/clients with requests when necessary

responsible for maintenance of the Toronto group mailbox

assist with renewals and run experience report

assist in preparing endorsements when necessary

process Inpatriate applications and prepare invoices

create/modify customized Word documents, Excel spreadsheets

Premium Processing

check/calculate for accuracy and code premium payments

inputs premium data received by block groups in excel spreadsheets for head quarters accounting on a monthly basis

assess and problem solve premium processing issues

contact GI/Brokers/Polic yholders with premium issues

Position Requirements

Education

High School Diploma and Business Administration Diploma/Certificate or related office experience

Experience

Customer relations and administration experience;

Special Risk insurance experience (preferred)

Skills

Strong verbal and written communication skills and interpersonal skills;

Excellent analytical and problem-solving ability, organizational and multi-tasking skills;

Detail oriented, decisive, confident, professional, works well under pressure, team player, collaborates win-win solutions;

Advanced working knowledge of Windows based applications and office equipment

Expected salary:

Location: Toronto, ON

Job date: Thu, 26 Oct 2023 05:02:42 GMT