Job title: Service Representative #VCAN
Company: Marsh McLennan
Job description: Company: Victor
Description:
At VICTOR we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and believe in work/life balance.
We currently have an opening in our Group Benefits department:
Group Benefits Service Representative – Fixed-Term
What can you expect?
The Service Representative is responsible for providing support to the Sales Representatives in our Group Benefits Division. The objective is to support and assist the Sales Representatives with business development and retention through maintaining relationships, responding to inquiries, and managing issues.
What is in it for you?
Victor Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work
A company with a strong Brand and strong results to match
Culture of internal mobility, collaboration, and valued partnership with HR from the business.
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
Hybrid/remote working model
We will count on you to:
Provide service support for a team of Sales Representatives
Foster and maintain productive relationships with plan advisors
Manage client and/or broker issues proactively
Respond directly to advisor inquiries including but not limited to questions on quotations, plan amendments, underwriting guidelines, new business requirements and submissions, commissions, contracting/licensing, and website inquiries
Review and submit new business applications
Research answers to complex inquiries and/or claims issues
Provide training to advisors and assistants on Victor advisor portal
Provide assistance to Sales Representatives with escalated claims issues
Provide vacation back up for Sales Representatives
Provide general support duties as required
What you need to have:
1+ years’ experience in the group benefits insurance industry
Proficient in Microsoft 365: Outlook, Word, Excel
Must possess exceptional communication and analytical skills, multitasking abilities, as well as problem-solving, decision-making, and organizational skills
Must be a strong team player
What makes you stand out:
Secondary education in insurance or business administration is preferable
Victor Canada is a subsidiary of Victor Insurance Holdings and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance, and offers a unique range of products and programs distributed through independent brokers and advisors. With deep, specialized underwriting expertise, the company provides a wide range of insurance coverage—from specialty property and casualty and professional liability insurance to group and retiree benefits. For more information, visit .
Victor Insurance Holdings is the world’s largest managing general underwriter with locations in the US, Canada, UK, Netherlands, Germany, Italy and Australia. It handles more than $1.6 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 25,000 active insurance agents and brokers. Victor Insurance is committed to building on 60-plus years of experience to develop products that address risk in new and evolving areas. For more information, visit .
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact .
In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact .
Expected salary:
Location: Mississauga, ON
Job date: Sat, 02 Sep 2023 23:33:38 GMT
