Job title: Commercial Lines Account Manager

Company: Hub International

Job description: Position Overview:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB continues to grow and seeking a dynamic Account Manager working out of our HUB Lower Sackville office, who can service and manage an existing book of business working with a commercial producer. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business. This is a great role for someone with insurance experience and is looking for professional growth and working with larger commercial insurance accounts.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Responsibilities:

• Managing all aspects of an existing book of business
• Building client relationships through effective client management
• Providing support to an assigned Commercial Producer
• Ensuring new business and retention targets are met, including by means of re-marketing
• Manage the client’s renewal process
• Complete outbound calls as required for renewal review and special projects
• Upsell and cross-sell with existing clients
• Respond to inbound telephone inquiries
• Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries
• Resolving client concerns and complaints while ensuring that Service Excellence Standards are met

Qualifications:

• College Diploma or University Degree and/or equivalent work experience
• Minimum 2 – 3 years’ experience in insurance Account Management
• General Insurance License required
• Experience with commercial insurance desired
• Team player able to work within Production and Service teams
• Ability to work independently and in a team
• Effective organizational skills and time management
• Exceptional interpersonal, verbal and written skills
• Proficient in Microsoft Office: Word, Excel and Outlook
• Experience with EPIC broker management system an asset

HUB Total Rewards:

• Monday to Friday Work Schedule (8:30 – 4:30)
• 35 hour work week
• Education Reimbursement Program
• Competitive Salary
• Eligible for the HUB Employee Referral Program – Award for successful hires
• Paid Vacation
• Paid Sick Days
• HUB Days – Paid Personal Days
• Recognition Programs
• Health & Wellness Initiatives
• Group RRSP Company Matching Program up to 2% of Base Salary
• Group Flex Benefits Plan
• Corporate Discounts on Gym Membership
• Company Paid Employee and Family Assistance Program

Core Values:

Entrepreneurship – encouraging innovation and educate risk taking

Integrity – doing things right every time

Teamwork – working together to maximize results

Accountability – measure and take responsibility for outcomes

Service – serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: College diploma (3-year degree)

Expected salary:

Location: Halifax, NS

Job date: Tue, 01 Aug 2023 22:38:23 GMT