Job title: Personal Insurance Account Manager – Group
Company: Hub International
Job description: Job Description
About The Role
In Oakville, we continue to grow and looking for experienced Personal Lines Account Manager (RIBO Licensed) with knowledge of the markets and company portals to service our Group Personal Home and Auto Insurance clients and bring in new business. If you have strong organizational skills, able to multitask and knowledgeable on the personal insurance markets and company portals, you can be part of a winning team known for client service and retention!
What You’ll Do
- Responding to inbound telephone inquiries from existing clients in a timely manner.
- Ensuring retention targets are met, including by means of re-marketing.
- Meeting new business sales target
- Lead generation for Commercial Lines and Wealth Management products
- Cross-selling other insurance and financial products
- Upselling existing clients by completing outgoing touch-base calls.
- Completing outbound calls as required for renewal review and special projects
- Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
- Resolving client concerns and complaints while ensuring that service excellence standards are met.
What You’ll Need for Success
- Minimum High School Diploma or equivalent experience
- Minimum 1 – 3 years’ experience in the Insurance industry
- RIBO Licensed
- Team player who is able to work across multiple teams
- Strong interpersonal and communication skills: written and verbal
- Ability to work independently and on a team
- Effective organizational and time management skills
- Exceptional interpersonal, verbal and written skills
- Working knowledge of Microsoft Office Products (Word and Excel)
- Experience with Epic broker management system an asset
Why Choose HUB?
When you choose HUB, you’re choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.
We’re committed to you and your well-being with a variety of benefits such as:
- Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.)
- A flexible hybrid environment and paid time off that allows for a work/life balance
- Lavish and flexible benefits options that cater to your individual needs with a company RRSP match
- A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement
- Reimbursement of license fees and professional membership dues
- Perks and rebates on events, travel, and accommodations as well as discounted rates for personal home & auto insurance
Service is one of our founding values – not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.
HUB is strongly committed to diversity, equity, and inclusion in the workplace. We strive to foster an environment where our employees feel valued, seen, and heard, enabling everyone to succeed. We endeavor to make the selection process accessible to any and all users. Assistance and/or accommodation are available by request for candidates taking part in the selection process.
#LI-hybrid
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Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: College diploma (3-year degree)
Expected salary:
Location: Oakville, ON
Job date: Thu, 22 Feb 2024 23:23:09 GMT
