Job title: Business Solutions Consultant (ON)

Company: CAA South Central Ontario

Job description: About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We’re about doing what’s right and feeling good about it.

Position Details

As a Business Solutions Consultant, you will focus on understanding and addressing business needs by translating them into efficient system and process solutions. Your responsibilities encompass business analysis, production support, and planning and execution of User Acceptance Testing (UAT) and Post Deployment Testing to ensure optimal solutions, quality and performance. You will drive system and process changes, managing your deliverables against set timelines for successful project and maintenance release deployments.

What You Will Do

• Collaborate with Stakeholders to perform business needs analysis for Insurance, thoroughly understanding the business problem/need
• Influence/persuade Stakeholders to utilize best practices in the solution design
• Collaborate with IT to translate business needs into potential solutions documents
• Ensure test process, methodologies and tools are applied appropriately
• Develop and document test scenarios, test matrices, and execute system/integration testing
• Execute User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) after system implementation
• Participate in the post-implementation support and review
• Maintain system tables / files that hold business rules, rates/factors and other key information used for processing data and for rating purposes
• Provides on-call technical support for clients via phone and e-mail to accurately record a detailed description of known issue

Who You Are

• Post-secondary education in Business or Information Technology
• CIP, CRM, CBAP, CAPM, PMP preferred but not required
• Minimum 2 years’ proven experience in the Insurance or Finance industries preferred
• Minimum 2 years’ experience as a Business Analyst or Business Consultant
• Strong analytical and problem solving skills
• Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models

What’s In It For You

• Competitive total compensation and benefits package
• Annual shared success program based on performance
• Annual merit increases based on performance
• Registered Retirement Savings Plan with a matching contribution component
• Complimentary CAA Membership

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Expected salary:

Location: Mississauga, ON

Job date: Sun, 24 Dec 2023 03:31:05 GMT